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This refund policy was last updated on 18^th April 2024.

At JS Press, we strive to provide the best products and services to our customers. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds
   Refunds are applicable to products and services that are explicitly mentioned as eligible for refunds at the time of purchase. Some products or services may have specific refund terms and conditions, which will be clearly stated on the respective product/service page or in the purchase agreement.
2. Refund Requests
   To request a refund, you must submit a refund request within 7 days from the date of purchase. You can contact our customer support team at cu*************@*****ss.co with the following information:
   – Your name and contact details
   – Order or invoice number
   – Reason for requesting the refund
3. Refund Processing
   Once we receive your refund request, we will review it to determine if you are eligible for a refund based on our refund policy and the specific terms and conditions applicable to the product or service. If your refund request is approved, we will initiate the refund process.
4. Refund Methods
   Refunds will be processed using the original payment method used for the purchase. If the original payment method is no longer available or applicable, we may provide the refund through an alternative method agreed upon by both parties.
5. Refund Timeframe
   The time it takes for you to receive the refunded amount may vary depending on factors such as the payment processor, bank processing times, and other external factors. We will make reasonable efforts to process the refund promptly and keep you informed of the progress.
6. Non-Refundable Items
   Certain products or services may be non-refundable, and these will be clearly indicated at the time of purchase. Non-refundable items may include digital downloads, personalized or custom-made products, or services that have already been rendered.
7. Changes to the Refund Policy
   We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting the updated policy on our website.
8. Contact Us
   If you have any questions, concerns, or requests regarding our refund policy, please contact our customer support team at cu*************@*****ss.co or WhatsApp +6011-1993 9223. We will be happy to assist you and address any issues you may have.